Effective Date: August 31, 2025
Last Updated: August 31, 2025
At Planzia LLC (“Company,” “we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website www.planzia.online or use our services.
By accessing our website or engaging with our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or request our services, we may collect:
- Personal Information: Your name, email address, phone number, and event details submitted through our inquiry forms.
- Payment Information: Payment is not collected through our website. All payments are processed securely over the phone by our authorized agents using debit or credit cards. We do not store payment card details on our website.
- Other Information: Non-personal data such as browser type, device, and IP address for website analytics and performance.
2. How We Use Your Information
We use the information we collect for purposes such as:
- Responding to inquiries and providing event quotations.
- Preparing and managing event contracts and bookings.
- Processing payments via our authorized agents over the phone.
- Delivering event planning and related services (see our Services).
- Sending service updates, confirmations, or customer support communication.
- Improving our website functionality and customer experience.
3. Payments & Security
- Our website does not have checkout functionality and does not directly collect payment details.
- Full payment is required at the time of booking and contract signing.
- All card payments are processed securely by our trained calling agents over the phone.
- We implement reasonable security measures to protect your personal data; however, no transmission method is 100% secure.
4. Refund Policy
Our Refund & Return Policy allows for eligible refunds if cancellations are made 30 days or more before the scheduled event date. For details, please visit: https://planzia.online/refund-return-policy/.
5. Sharing of Information
We do not sell, rent, or trade your personal information. Information may only be shared with:
- Trusted third-party vendors (e.g., caterers, decorators) when required to fulfill event services.
- Legal authorities if required by law or to protect our legal rights.
6. Cookies & Tracking
Our website may use cookies or similar technologies to improve user experience, track performance, and analyze site traffic. You can manage cookie preferences through your browser settings.
7. Links to Other Policies
Please review our additional policies:
8. Your Rights
As a customer, you have the right to:
- Request access to the personal data we hold about you.
- Request corrections to your personal data.
- Request deletion of your personal data, subject to contractual or legal obligations.
9. Contact Us
For questions about this Privacy Policy or your data, please contact us:
Planzia LLC
📍 Address: [Insert Your Business Address]
📞 Phone: [Insert Business Phone]
📧 Email: [Insert Business Email]
🌐 Website: www.planzia.online
📩 Contact Form: https://planzia.online/contact-us/