Effective Date: August 31, 2025
Last Updated: August 31, 2025
At Planzia LLC, we aim to provide stress-free and professional event planning services. Since our services are customized to each client’s needs, this Refund & Return Policy explains how refunds and cancellations are handled.
1. No Product Returns
Planzia LLC provides event planning and management services only. As such, no physical product returns are applicable under this policy.
2. Payment Terms
- Full payment is required at the time of booking and contract signing.
- Payments are processed securely by our authorized agents over the phone via debit or credit card.
- We do not accept payments through our website.
3. Cancellation & Refunds
- 30-Day Refund Window: If you cancel your event 30 days or more before the scheduled event date, you may be eligible for a refund as outlined in your signed service contract.
- Cancellations Within 30 Days: If cancellation occurs less than 30 days before the event date, payments are generally non-refundable, as resources, vendors, and services may already have been secured.
- Non-Refundable Deposits: Any deposits specified in your contract are non-refundable.
4. Force Majeure (Unforeseen Circumstances)
If your event must be canceled or postponed due to circumstances beyond control (e.g., natural disasters, government restrictions, health emergencies), we will work with you to reschedule your event or offer a fair resolution as outlined in your contract.
5. Refund Request Process
To request a refund or cancellation:
- Submit a written request to [Insert Business Email] or via our Contact Us page.
- Include your name, event details, and contract reference number.
- Approved refunds will be processed within 7–10 business days to your original payment method.
6. Policy Links
Please also review:
7. Updates to Policy
Planzia LLC reserves the right to update or revise this Refund & Return Policy at any time. Updates will be posted at https://planzia.online/refund-return-policy/ with a revised “Effective Date.”
8. Contact Us
For questions about this Refund & Return Policy, please contact us:
Planzia LLC
📍 Address: [Insert Business Address]
📞 Phone: [Insert Business Phone]
📧 Email: [Insert Business Email]
🌐 Website: www.planzia.online
📩 Contact Form: https://planzia.online/contact-us/