Effective Date: August 31, 2025
Last Updated: August 31, 2025
Welcome to Planzia LLC (“Company,” “we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our website www.planzia.online and the services we provide. By using our website or booking our services, you agree to these Terms.
1. Services Provided
Planzia LLC specializes in professional event planning and management services, including weddings, birthdays, corporate events, family gatherings, and other celebrations. Service details will be outlined in a signed event contract.
2. Website Use
- The website is intended for information, service details, and inquiry submissions only.
- Customers may request quotations or consultations via Contact Us.
- The website does not process payments or offer online checkout.
3. Booking & Payments
- A booking is confirmed only after the Customer signs a contract with Planzia LLC.
- Full payment is required at the time of booking and contract signing.
- Payments are securely processed by our authorized agents over the phone using debit or credit cards.
- The Company does not store payment card information on the website.
4. Refunds & Cancellations
- Refund eligibility is governed by our Refund & Return Policy.
- Cancellations made 30 days or more prior to the scheduled event may be eligible for a refund (less any non-refundable deposits).
- Cancellations within 30 days of the event date are generally non-refundable.
5. Customer Responsibilities
The Customer agrees to:
- Provide accurate and complete information regarding the event.
- Maintain timely communication and approvals for event-related decisions.
- Comply with venue rules, permits, and applicable regulations.
- Ensure cooperation with third-party vendors as needed.
6. Vendor Relationships
- Planzia LLC may coordinate with third-party vendors such as caterers, decorators, and photographers.
- While we strive to ensure vendor reliability, we are not responsible for errors, delays, or failures by third-party vendors.
7. Limitation of Liability
- Planzia LLC is not responsible for delays, cancellations, or damages caused by events beyond our control, including natural disasters, government restrictions, pandemics, or third-party failures.
- Our liability in any case shall not exceed the total amount paid by the Customer under the signed contract.
8. Intellectual Property
All website content, including text, graphics, images, and designs, are the property of Planzia LLC and may not be copied, reproduced, or distributed without written consent.
9. Governing Law
These Terms are governed by and construed under the laws of the State of New York, USA. Any disputes shall be resolved in the courts of New York.
10. Updates to Terms
We may update these Terms from time to time. Updates will be posted at https://planzia.online/terms-conditions/ with a revised “Effective Date.”
11. Contact Us
For questions regarding these Terms, please contact us:
Planzia LLC
📍 Address: [Insert Your Business Address]
📞 Phone: [Insert Business Phone]
📧 Email: [Insert Business Email]
🌐 Website: www.planzia.online
📩 Contact Form: https://planzia.online/contact-us/